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Tim and Book are excellent. Because of the great customer service over the phone I drove more than 50 miles just to make a deal with them. They worked hard for the perfect deal for me and my family. We felt welcome and appreciate when we walked in the door. Wonderful experience in buying a vehicle. I will recommend everyone to them and I will be purchasing again in the future with these guys. Thank you
The folks at New Millennium Auto Sales are absolutely the friendliest, most knowledgeable, best group of people to buy a vehicle from in town. If you don't live near Ashland, trust me, make the trip to come see them. You won't be sorry you did. Not only did they get me a great interest rate, the vehicle was priced better than their competitor's offerings and the financing included an outstanding warranty and GAP coverage. The whole experience and process were so easy I couldn't believe it. They even had their website set up so I could see exactly what they had on the lot; make, model, mileage, features, the whole nine yards. I called ahead as a courtesy but walk-ins are just as welcome. I was able to look at vehicles and start test driving almost immediately and ended up finding something just right for me and my family's needs. When I'm in the market for another vehicle (may it be many years from now), I will definitely be shopping with New Millennium again.
My experience had me in and out of the office within 45 minutes, including the test drive! I put in an application online Wednesday morning for a car and by Thursday I was driving away with it! Mr. Book is excellent to work with. When I arrived the car was out front cleaned, shining, and full of gas! Signing the paperwork took no time at all because it had been prepared ahead of time. The efficiency and professionalism of the staff at New Millennium is the quintessence of excellence! I would HIGHLY recommend this establishment to anyone needing a vehicle that doesn’t want to play games at a dealership.
Book and his staff were amazing from start to finish. They were personable and very knowledgeable. Book fought for what he knew I deserved and I walked away with my dream car. They weren’t pushy at all and I felt very comfortable purchasing from them. Will definitely refer to them in the future!!!!
Found them while car shopping with my daughter and I can’t say enough how amazing these guys are!!! They went above and beyond for her! From the moment we walked in Hokie had everything lined up and ready to go! All of the guys were friendly which let us know we were in good hands. They answered all of our questions and was patient with us. Book was amazing! Got us through the financing. The process was painless. Will recommend!
This was the smoothest transaction I have ever had. Thank you Alex M and the gentleman in finance. I may not remember your name but your as awesome as Alex. This is my 2nd car through New Millennium and I would go back again. Thank you so much!!
An amazing experience. Staff were knowledgeable, friendly and efficient. I would highly recommended New Millennium to first time car buyers and those interested in. No Hassle experience.
I was looking for a new reliable vehicle on car guru and car fax and the listing came up for the vehicle I liked. This dealership came up. I called and we scheduled test drive. Duane Bookheime and Hokie Tim were awesome. I purchased the Nissan Rogue Platinum and I Love It. I highly recommend. Thank you so much for an awesome experience.
Brian Stanley at New Millennium Auto Sales was Awesome. We Love our 2017 Ford F150 we got there. Great Price, Great and Personable Employees and Made us feel like Valuable Customers. Thank you Brian and New Millennium Auto Sales
Kim & David Barker
Great experience here. No one enjoys the car buying process, but Brian and Book made it as smooth as possible. They're willing to negotiate, they know their cars, and they're not pushy at all with upselling. They offer warranties and additional insurance but if you decline them then it's no problem. Free state inspections for life, three month power train and engine coverage, free tank of gas, and they beat my bank's finance rate. If they have the car or truck you want, I think you'll be pleased with the process of buying here.
This place has great hospitality, I was treated with respect and they made me feel like I was important. They went out of their way to make sure I left with a car and most importantly customer satisfaction. I recommend these people for anybody. I look forward to doing more business in the future.
"BOOK" and Lil' Ronnie were AWESOME to work with! They were honest, straight forward and a pleasure to deal with! We feel comfortable recommending them to friends and family anytime! After all they make you feel like "FAMILY"! This is our second vehicle purchased with "BOOK". We are glad we stopped in and met "BOOK", he was a pleasure to work with!
Gene and Jeannette Snow
Wow,what a great experience.
Thank you so much for your AWESOME customer service! From the sales team, to the office manager and the owner. You went above and beyond for me. Thank you!! Can't wait to buy my next vehicle!
I had the best experience working with car salesman Book, he was very helpful he wasnt pushy he made the process very fast. i recommend anyone to come see mr. Book , he was hassle free.
From the second i was greeted on the lot i felt comfortable, and did not feel any pressure towards any decision. 30 minutes later \"Hokie Tim\" had already found me something affordable, and worth while. Mr. \"Book\" also ushered me and made my first car buying experience an easy one and explained everything to me the entire way. A great dealership and even better staff that i recommend to any and all!
Brian Wyche Jr.
Timmy and the rest of the New Millennium staff were very helpful and professional. They were very accommodating and efficient. They all made my car buying experience easy and enjoyable. I will definitely recommend them to all of my friends and family.
We had a great experience at Millennium!! Book was fantastic to work with! Everyone there was fantastic as well!
Hokie and Book had such amazing customer service!! I was highly satisfied and I can't wait to enjoy my new Hyundai Sonata!!! Thank you guys so much!!!
Just purchased 2009 Cadillac STS from Newmillennium, and Charlie the salesperson was great, and took his time to find me the best bank for financing! Very easy transaction and great customer service!
I am a first time car buyer and was not pressured to buy. Im only 23 years old and they had a lot of respect for my age and didn't try to take advantage of me. New millennium will give you the best price on any used vehicle.
This dealership has some of the nicest used cars in Richmond. The people that work there are well known and respected in the community. I highly recommend their services for you next car or truck.
Very easy car purchase - friendly, no pressure sales. We were looking for a first car for our daughter and they led us to a car in excellent condition for a very reasonable price. Overall, a very positive experience.
Great Service, Great Prices, Great Service!!!! This is my second vehicle and I love it! They work with a variety of banks to tailor to your needs and requirements.
Brian Stanley is the best!! I was in my new car in a matter of minutes. All staff very professional and personable at the same time. I was so nervous but they made me feel so comfortable. Pain free. I would recommend all my friends and family to go there for all their vehicle sales and purchase needs.